Sr. Engineer/ Asst. Manager – Quality (Process Management) MNC for Bawal Location

Job Description

*Should have good Experience in Automotive / Electronics Manufacturing Industry*

*Key Responsibilities:*

1.Act as the primary interface for customer quality, handling customer interactions, queries, audits, and quality

reviews.

2.Prepare and submit customer reports (8D, CAPA, quality performance reports) within defined timelines.

3.Analyze customer complaints and field issues, drive root cause analysis, and ensure effective corrective &

preventive actions.

4.Monitor and control in-process quality on the shop floor to ensure adherence to defined standards and reduce

defects.

5.Track rejection trends and in-process defects, initiate improvements with production and engineering teams.

6.Conduct process audits and layered audits to ensure compliance with quality systems and CAPA implementation.

7.Ensure timely closure of internal and external audit findings.

8.Coordinate cross-functionally for process changes, new product introduction (NPI), and quality validation.

9.Lead or participate in problem-solving activities (8D, Kaizen, task force teams) for critical quality issues.

10.Train and guide shop floor teams on quality standards, checkpoints, and best practices.

*Key Skills:*

1.Strong understanding of in-process quality control and customer quality requirements

2.Hands-on experience in customer handling & quality reporting (8D, CAPA)

3.Knowledge of QMS, RoHS, REACH compliance

4.Proficiency in quality tools (7 QC tools, root cause analysis)

5.Working knowledge of FMEA, MSA, PPAP, APQP, Control Plans, SPC/Control Charts