Team Lead – Network Security (Service Delivery) MNC for Pune Location

Job Description

*Should have good Experience in Automotive / Manufacturing Industry*

*JD*

∙ All aspects of operational IT Service delivery following global standards and guideline defined by Enterprise Architecture Management (EAM)

∙ Providing and maintaining the expected service with agreed quality

∙ Ensuring KPIs of the service are met in terms of availability and performance

∙ Regular KPI reporting to functional superior

∙ Providing internal service production costs for service cost calculation and budgeting

∙ Demand, control and support the continuous service improvement processes • providing and keeping service documentation up to date (including technical, operational, compliance aspects)

∙ Global service management

∙ Ensuring quality in project management and service delivery process, including cross-divisional service improvement process

∙ Controlling and coordinating different critical applications / services

*Your skills & strengths:*

∙ Academic background: Computer Science or similar studies

∙ Professional experience: > 5 years

∙ Knowledge and excellent understanding of related business processes and infrastructure technology for responsible service area

∙ Good knowledge of project management

∙ Good knowledge in Network Technology and Network Administration especially but not limited to : Firewall Technology(Palo Alto, Fortinet, Cisco), Web Application Firewall oVirtual Private Network, Cloud Connectivity,DataCenter network technology

∙ Good knowledge of service controlling and financial /license management for services

∙ Language skills: Fluent in English, additional languages are welcome

∙ Project Management and self-organization skills

∙ Leadership experiences (especially leading global teams), leading by example, staff motivation, Staff evaluation and development

∙ Intercultural expert / experiences

∙ Team player