Regional CoE HR Operations

Job Description

Senior Specialist – Regional CoE HR Operations Processes & Service Excellence – India

Location: Pune (India)

Your Tasks & Responsibilities

·       As the responsible Senior Specialist Regional CoE HR Operations Processes & Service Excellence East Asia, you will ensure the implementation of global HR Operations processes aligned with regional and local requirements, driving harmonization, automation, and continuous improvement.

·       You will define, govern, and implement regional HR Operations frameworks, policies, procedures, guidelines, and system requirements aligned with global standards.

·       You will partner with local HR and the Corporate CoE to drive process harmonization, limiting exceptions only to legal or regulatory requirements, and ensure effective SSC delivery.

·       You will lead training, deployment, and change management for new or modified HR Operations processes, and support the rollout of HR Operations–related systems, self-services, and process automation.

·       You will audit HR Operations processes, partner with HR SSC Quality Managers and HRBPs/ ERPs to ensure compliance, and report on regional KPIs to drive continuous improvement.

Your Skills & Strengths

§  Successful completion of an academic degree in Human Resources, Business Administration, Engineering, or another relevant field.

§  Several years of professional experience in HR Operations, preferably in an international environment, with experience in project management, change management, and transformation projects or equivalent process design / improvement experience,

§  Solid understanding of HR IT systems (such as SAP PHE, SuccessFactors, and UKG PeopleDoc), with strong knowledge of end-to-end HR processes, data structures, and system integrations.

§  Ability to communicate effectively with different stakeholders in a multicultural environment, with strong analytical, conceptual, and problem-solving skills.

§  Fluency in written and spoken English is mandatory. Spanish language skills are considered a strong advantage.